Retail FAQs (10)

I cannot find a product in the Product Library. What should I do?

Modified on Fri, 13 Sep at 2:31 PM
The images and/or data are not the version the supplier has confirmed. What can I do?

Modified on Fri, 13 Sep at 2:31 PM
How do I arrange for content to be resent to our systems?

Modified on Fri, 13 Sep at 2:31 PM
How can I get data/imagery amended on Product Library?

Modified on Fri, 13 Sep at 2:43 PM
How can I get logos/roundels added to or removed from images?

Modified on Fri, 13 Sep at 2:46 PM
I want to know more about my API/Json/XML Feed and frequency who should I contact?

Modified on Fri, 13 Sep at 2:52 PM
Why is there information in Brandbank which is not showing on our Website?

Modified on Fri, 13 Sep at 2:49 PM
When do you need to know our range information to contact suppliers for samples?

Modified on Fri, 13 Sep at 3:00 PM
I would like to set up a new user for the Product Library, what do I need to do?

Modified on Fri, 13 Sep at 3:57 PM
The images are not feeding correctly to the retailer website, what should I do?

Modified on Mon, 16 Sep at 2:26 PM